Refund Policy
At ZENATHION, we are committed to ensuring your satisfaction with our products and services. If you are not entirely satisfied with your purchase, please read our refund policy below for guidance on how to proceed.
Eligibility for Refunds
To be eligible for a refund:
- The item must be unused and in the same condition that you received it.
- Your request must be made within 30 days of purchase.
- You must provide a valid proof of purchase.
Process for Requesting a Refund
- Contact our customer service team at [email protected] with your order details.
- Once your request is reviewed, we will notify you of the status.
- If approved, your refund will be processed and a credit will be applied to your original method of payment within 10 business days.
Exceptions
Certain items are non-refundable, including:
- Gift cards
- Downloadable software products
- Perishable goods
Need Help?
For any additional inquiries or assistance with your refund, please contact us at:
ZENATHION Customer Support
Phone: +1-555-0123-456
Email: [email protected]